The ShiftShapers Podcast

On this episode of ShiftShapers, we are stepping out of the realm of employee benefits, insurance and financial planning to discuss the ultimate differentiator for all businesses – customer service. Peter Shankman is the author of a new book, Zombie Loyalists: Using Great Service to Create Rabin Fans.

Get full show notes and more information here: http://bit.ly/2i6HKq2

Direct download: SHIFTSHAPERS142.mp3
Category:general -- posted at: 6:00am EDT