The ShiftShapers Podcast

On this episode of ShiftShapers, we are stepping out of the realm of employee benefits, insurance and financial planning to discuss the ultimate differentiator for all businesses – customer service. Peter Shankman is the author of a new book, Zombie Loyalists: Using Great Service to Create Rabin Fans.

Get full show notes and more information here: http://bit.ly/2i6HKq2

Direct download: SHIFTSHAPERS142.mp3
Category:general -- posted at: 6:00am EDT

On part two of this special, post-election edition of the ShiftShapers podcast, we discuss policy ideas that may be seeing a resurgence based on the election outcome and whether these ideas can really bring down costs in the healthcare marketplace.

Jessica Waltman, Principal at Forward Health Consulting and our resident expert on all things legislative and regulatory joins us for part 2 of our look at healthcare in this post-election period.

We discuss the theory being floated that an individual healthcare marketplace will control costs better than the employer-based system currently in place.  We are also hearing a great deal about selling across state lines. Jessica walks us through a practical example of how that theory actually performed in the Georgia market. And finally, we touch on the third rail in healthcare: dealing with hyperinflated and runaway costs on the supply side.

 You can find show notes and more information by clicking here: http://bit.ly/2hFpDXY

Direct download: SHIFTSHAPERS141.mp3
Category:general -- posted at: 11:00am EDT

On part one of this special, post-election 2-part edition of the Shift Shapers podcast, we look at the reality of the "Repeal and replace" strategies and tactics being discussed by the new administration and other health care constituencies.

Jessica Waltman, Principal at Forward Health Consulting and our resident expert on all things legislative and regulatory joins us for a two-part wrap-up on how November's election results will affect the health care and employee benefits universe.  In part 1,  we focus on whether full-scale repeal and replace will happen or if other realities will make large-scale change a more complex and messier process.

You can find show notes and more information by clicking here: http://bit.ly/2hx8onE

Direct download: SHIFTSHAPERS140.mp3
Category:general -- posted at: 11:00am EDT

On this episode of ShiftShapers, our guest is Daniel Wells - the Executive Vice President of Business Development for Endeavor Plus. He'll help us explore what's new in consumer health care plans. We investigate what's working well, what can work better, and tools available that will help self-insured consumers make the best decisions about their health care options.

You can find show notes and more information by clicking here: http://bit.ly/2gXqx1M

 

Direct download: SHIFTSHAPERS139.mp3
Category:general -- posted at: 11:00am EDT

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